Simple, Straightforward & Transparent Pricing
Frequently Asked Questions about our Incident Management Software
What are the features of Preverly?
Preverly can be used on web and mobile platforms. It supports offline features. It majorly is available as a SaaS platform and is backed up by our 24*7 support. We offer 99% uptime guarantee and have deployed the fastest servers for quick operation of the app. It has a user friendly interface and comes with a unique feature where on field workers can record incidents early by clicking pictures and upload it to the software directly. Preverly comes with a sensible per user cost and can be customized according to your company’s requirements.
Are there any additional charges?
Based on the project requirement, our development team may need to meet some extra requirements, so some additional charges could be applicable. It does not happen with every customer of ours.
What happens when I exceed the number of users I have purchased? Will new users be able to register?
Yes, the new users can continue registering and using the platform. The users will not know that you have exceeded the limit. As an administrator, you will be notified and Preverly team will accordingly make the pricing changes without interrupting your business.
What happens if I reach maximum number of active users?
You will be charged a fee for each additional user that accesses Preverly incident management software. You can either pay for each extra active user on monthly basis or annual basis.
Why should I pay monthly instead of yearly?
If the number of active users you have in your business changes from month to month, a monthly subscription will meet your needs. If you know that the active users will remain stable over 12 months then a yearly subscription will be perfect for you. By choosing to pay yearly you get a 17% discount compared to paying monthly.
Can I reuse Active Users?
You can re-use an active user slot in Preverly incident management software by suspending the dormant user and recycle it for new enrollments.
How do I pay for my Preverly Licences?
We accept all major credit cards which are processed using a secure payment gateway. Wire transfer is also accepted and payments are processed on a monthly or annual basis.
What training will I receive?
We will provide you with the necessary training to get you started with Preverly incident management software.
What are your hours of support?
Monday through Friday, 9am to 7pm U.S. EST, emergencies are supported 24/7/365.
Do I have to download any software?
No. There is no software to download – Preverly incident management software is a hosted, on-demand training system. You can access it from anywhere – all you need is an internet connection.